eDemocracy¶
eDemocracy (ePetitions) is the platform that enables citizens and legal entities to submit petitions electronically to public authorities. The platform allows authorities to review, process, and respond to petitions through a centralized digital service.
The platform exposes a REST API that allows external information systems of public authorities to integrate with the service and manage petitions electronically.
API access is granted through one of the following authentication mechanisms:
- X.509 system certificate issued by STISC and registered in MPass
- JWT token signed with RSA key, validated using the public certificate registered
At a glance¶
What it is. The platform through which natural persons and legal entities submit petitions, applications, opinions and feedback to public authorities electronically, and authorities register, examine and answer them in a single flow. An authority can integrate via API to pull requests and handle them in its own system, without double registration. Terminology note: the system's Regulation uses the terms „registrator” (registrar) and „data provider” in senses that differ from the general legal framework — see the terminology section.
Legal basis. HG nr. 564/2024 cu privire la Sistemul informațional automatizat „e-Democrație” — pct. 2 — desemnarea posesorului și deținătorului.
Related acts: Legea nr. 239/2008 privind transparența în procesul decizional; Codul administrativ (petiționarea).
Who is accountable.
| Role | Entity |
|---|---|
| Holder | eGov Moldova |
| Keeper | eGov Moldova |
| Technical operator (operator tehnico-tehnologic) | STISC |
Roles in an integration.
- eGov Moldova — holder/keeper of the platform; signs the integration agreement and registers the integrating system.
- STISC — issues the system certificate required for staging and production; operates the hosting infrastructure.
- Holder of the integrating system — decides the purpose and legal basis of use, the access rights, and is accountable for compliance.
- Development/integration team — implements and tests the technical integration.
- End user — the natural person or legal entity benefiting from the service.
Access conditions.
Gratuit. Accesul la API se acordă prin certificat de sistem X.509 emis de STISC și înregistrat în MPass, ori prin token JWT semnat cu cheie RSA, validat cu certificatul public înregistrat.
Who this guide is for.
Primary: development and integration teams of the holders of information systems, public and private. Secondary: project managers and compliance officers preparing the agreement with EGA and the STISC certificate.